Terms & Conditions



TERMS & CONDITIONS

By surfing this site, you expressly understand and agree:
This website has been prepared solely for the purpose of providing information about Skin Basique and the services and products it offers. This website has been compiled in good faith by Skin Basique. However, no representation is made as to the completeness or accuracy of the information it contains. In particular, you should be aware that some information may be incomplete, may contain errors or may have become out of date.

Skin Basique makes no commitment, and disclaims any duty, to update any of those reports. Skin Basique reserves total rights to add, modify or delete any information at this website at any time. All informational content provided are subject to change without notice. This publication and any references to products or services are provided ‘as is’ without any warranty or implied term of any kind.

Purchase Transactions

Skin Basique will do her best to manage customer feedback and all purchase transactions. All claims of purchase must be substantiated with proof of payment or a transactional record which will be tallied against records at our end.

For Singapore orders, Skin Basique accepts Internet and ATM funds transfer via any local ATM machines and Singapore bank account to our DBS Savings Plus Account Number 100-9-025619; and Visa, MasterCard, American Express, Diners Club and JCB via PayPal facility in Singapore Dollars.

For all International orders, we only accept Visa, MasterCard, American Express, Diners Club and JCB via a PayPal facility on our website. All payments will be made in Singapore Dollars.

Skin Basique cannot be held responsible should any personal or banking information gets intercepted at any point during the course of any Internet/ATM funds transfer or Paypal transactions.

Shipping

All Singapore orders received before 10pm will be sent out the next working day. We will only use Singpost standard local mail, or Singpost registered mail service to deliver your order to the mailing address which you have furnished us. Your order should reach you within 2 working days for Singpost standard local mails and within 4 working days for Singpost registered mails.

All international orders with shipping addresses not within Singapore will be sent either via Singpost’s Standard Air Registered Mail or Speedpost Worldwide Courier EMS service.

Skin Basique cannot be responsible for resending any orders if our customers have provided us with an inaccurate mailing/shipping address, which may result in the loss of their orders in the mailing/transit process. This also applies to any purchases that have been duly sent, or resent to the correct address that has been clearly specified by the customer. Purchases mailed by standard mail, will be considered delivered unless we receive a returned mail in our mailbox. Purchases mailed by registered mail will be able to be tracked and a receipt will be issue upon delivery. In all the above cases, it is unreasonable for Skin Basique to make any refunds to the customers or to resend a replacement to the customer. It is only reasonable that the cost (products and shipping fees) for re-sending of any lost, or suspected lost orders must be borne solely by the customer.

In the event which you suspect that incorrect information (e.g. shipping address etc) have been submitted, please log into your User Account found on the top-right-hand corner of our website to make the necessary changes.

Only for very few location that you may be charged duties and taxes at the border. These charges are similar to those added to retail purchases in your region of residence and will be communicated to you through the courier. The mailing service we provide are door-to-door; hence it is quite unlikely that these charges will be incurred. But in case of any unforeseeable duties or taxes, we seek our customers’ understanding that Skin Basique cannot be responsible for.

Content and Trademarks

The content on this website, including informational content and the design of the site, are copyright of Skin Basique. No part of this website, or its look and feel, may be reproduced in any form by any means for any education, commercial or public use without the explicit and prior written permission of Skin Basique. The logo, “SKIN BASIQUE”, product name “Clearify” and all product names and designations are trademarks of Skin Basique. Unauthorized reproduction, in whole or in part, will be prosecuted to the maximum extent possible under law. The use of these trademarks without the written permission of Skin Basique may result in damages that cannot be relieved monetarily.

Privacy

Skin Basique recognizes the privacy concerns of visitors to its site on the Internet (www.skinbasique.com and www.myclearify.com). Personally identifiable information, such as a visitor’s name or email address, is collected only when knowingly and voluntarily submitted to this site. Such personal information is used by Skin Basique only to respond to these requests or to furnish these visitors with additional information about us and with regards to our products.

Skin Basique may collect certain non-personal information used only to optimize our web pages for your computer (i.e., the identity of your Internet browser, the type of operating system you use, and the domain name of your Internet service provider). We may also use non-personal information to determine the total number of visitors to our website. This site may link to other sites operated by organizations that are affiliated with Skin Basique. Visitors to those sites should refer to the privacy policies or statements posted on each site to determine whether and how personal information is collected and used. Skin Basique reviews its privacy policy periodically without notice, and reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.